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5:20 By the end of this program, Dr. Marty is going to be answering three very difficult questions with negotiation: 1) What do you do if your partner doesn’t agree with your solution? 2) What to do if your partner won’t change? 3) The strategy of last resort.
5:38 First, we talk about how understanding is more powerful than being understood. And then – we will talk about the dirtiest word in the negotiation language.
5:50 One more thing we’ll cover is an obvious nonverbal technique that is straightforward but that many people overlook.
6:45 The more understood the other person feels, the better the atmosphere for the negotiation.
7:00 We get details on the dirtiest word in the negotiation language.
7:50 Now we get into an obvious, but overlooked, nonverbal technique.
8:25 What is something that one partner does that usually drives the other partner crazy? Following them around pestering them, and trying to corner them into a negotiation. Don’t do this!
12:17 The most important rule in communication: The meaning in any communication is what’s heard, not what’s said. We talk about this in depth, with some great examples.
17:00 We learn about one of Dr. Marty’s favorite strategies: Offer and ask.
18:22 All bad things should come to and end. What does this mean? This strategy is designed for damage control. How do you come to a gentle stop, when you need to? Dr. Marty uses a great example from his own relationship with his wife.
20:50 What is the “non-communication strategy”? It is a really important technique. It’s not a communication with your partner. It is a communication with yourself. Again, Dr. Marty uses a great example from his own relationship.
23:55 Learn about “The B.O.D.” The benefit of the doubt. How often do you give your partner the benefit of the doubt?
26:40 We get into details on our three important questions that we introduced at the beginning of the show.