Our show is available for listening here on YMC. Be sure to tune in every Tuesday at 7pm, on 107.9 WOLD, for our next show. Post your questions right here on the blog. And we look forward to hearing from you on the show!
The call in number for the on air program is 732-748-1079. You can also post questions right here, to be answered on the show.
1:50 The material from today’s program is from Dr. Marty’s book “Negotiation, From Conflict To Cooperation”. Negotiation is a central part of every relationship.
5:28 The issues that are important, and that are involved, in every negotiation: being accepted; being respected; saving face; pride; being listened to.
6:00 You can have a 60% chance of a successful negotiation, just by listening and being respectful.
6:15 With 100% certainty, your negotiation will cause collateral damage, if you are not mindful of the other person, and their needs.
6:45 The collaborator is looking for a solution that will result in a better, closer, relationship.
7:30 We talk about the three most important things of negotiating well.
8:10 We get a live example of how voice tone is very important within negotiation. Voice sets the tone for the whole negotiation.
9:15 We hear a live example of active listening.
9:50 Understand, before you ask to be understood.
10:00 Learn how to talk about details within a negotiation. Go for the details!
11:00 What steps can you take to lower the emotional temperature in a negotiation? We learn some really key ideas on how to do this.
11:45 Why might we want to stay with our rational mind, rather than our emotional mind, at key times in a negotiation?
17:30 We listen to several live role-plays of how these tips can be applied.
21:40 We recap all of the ideas covered in these role-plays.